Every call that your staff makes or receives can be recorded and stored securely in the cloud for later replay. This cloud call recording product is a powerful capability for settling disputes.
Oreka CR cloud recording software is implemented literally within minutes via simple IP Address provisioning. This cloud call recording solution supports IETF Standard SIPREC. As the cloud-based instance of OrecX Oreka TR (Total Call Recording), Oreka CR provides all of the functionality of our primary recording solution including:
…and so much more.
As a hosted cloud recording solution, you can search, find and categorize recordings based on time or date of call, incoming phone number, outgoing phone number, agent extension, timestamp, recording duration, direction (for a telephone call), remote Party (for a telephone call), local party (for a telephone call) or other customer requirements.