These businesses leverage our highly efficient and cost effective recording engine which integrates with every phone system on the planet in various ways to extend the value of their own offerings. These strategic relationships take many forms, including:
AppTek is an independent leader in automatic speech recognition, machine learning and artificial intelligence technologies.
AT&T offers RTMM (Real-time MultiMedia Analysis) – the application of several components of the Content Analysis Engine in a real-time fashion.
CallFinder is an intelligent platform that listens to customer phone conversations to surface insights, enabling you to increase sales, improve customer loyalty and ensure compliance.
CallMiner empowers organizations of any size to extract and take action on intelligence from customer interactions for improving customer experience, sales, marketing, and compliance, as well as agent and customer engagement center performance.
Cedat85 is an integrated award-winning technology company and service provider that stands today as the market leader in developing and implementing the world’s most powerful and innovative speech-to-text technology solutions for private and public sector clients.
Cogito’s real-time emotional intelligence software elevates every interaction with live behavioral guidance.
CtiPath’s product and service portfolio provides a comprehensive, forward-looking, and complementary bundle of solutions to real-world contact center needs. Our solutions are designed from the ground up to complement each other and work together, allowing our customers to maximize their Cisco contact center investment, and extend its functionality to emerging needs such as mobile, cloud, and social media.
ExecVision is a predictive analytics for coaching platform. Many of the world’s most progressive sales organizations use ExecVision to make performance improvement persistent and pervasive. Unlike traditional manual call recording and coaching processes, ExecVision unlocks the value hidden inside call recordings to take the pain out of call coaching. InsideSales.com integrates with all the major elements of the Sales Technology stack, including Web Conferencing platforms, CRM systems, Phone systems and Dialers, Cloud storage, and more.
Fonetic is a provider of voice and technology to improve experiences and make more from strategic data. Fonetic is a leading expert in technology development that comprehends human communications and provides solutions for improving customer experience and regulatory compliance on the trading floor.
FreeSWITCH is a scalable open source cross-platform telephony platform designed to route and interconnect popular communication protocols using audio, video, text or any other form of media. It was created in 2006 to fill the void left by proprietary commercial solutions. FreeSWITCH also provides a stable telephony platform on which many applications can be developed using a wide range of free tools.
IBM Watson Analytics helps people around the world make better decisions based on cognitive computing and artificial intelligence.
Intelliswift Software, Inc., is a premier onsite/offshore software solutions and services company, headquartered in the Silicon Valley with offices across the United States, India, and Singapore. We are recognized as the second largest private IT Company and ranked among the 50 fastest-growing private companies in the East Bay.
IQventures offers a complete communications and network platform that ensures you improved operations, reduced expenses, and a single point of contact.
OpenSIPS (Open SIP Server) is a mature Open Source implementation of a SIP server. OpenSIPS is more than a SIP proxy/router as it includes application-level functionalities. OpenSIPS, as a SIP server, is the core component of any SIP-based VoIP solution. With a very flexible and customizable routing engine, OpenSIPS unifies voice, video, IM and presence services in a highly efficient way, thanks to its scalable (modular) design.
QueueMetrics enables you to measure, analyze and improve everything. Our Call Center software lets you monitor agent productivity, measure targets, conversion rates, and view campaign statistics with a simple easy to use.
SoliCall develops software products that enhance the quality of the audio in telephony. SoliCall’s products are used in mobile phones, desktops, call centers, conference bridges, VoIP networks and in the cloud.
SpitFire offers a powerful software package that offers all the tools you need to launch blended inbound and outbound call center campaigns.
StataPile’s Artificial intelligence platform improves your sales and service.
Ribbon empowers its global base of more than 700 customers in more than 80 countries to succeed via its technology leadership and intellectual property in network evolution and cloud based real-time communications software solutions and services.
Threads is an intelligent multi-channel “inbox” and CRM designed for teams. It lets you search your phone calls, emails and contacts in one simple, web-based screen. Our goal is to help you unlock non-confidential information in your business that would usually be hidden in private mailboxes.
Topbox’s Touchpoint Intelligence solution enables omnichannel discovery and analysis to quickly identify and resolve customer friction points for improved marketing, sales, and cost-to-serve.
Voci’s voice technologies operate with unparalleled speed and accuracy, enabling best-in-class solutions for customer experience, call center operations, compliance and risk management, electronic discovery, and visual voicemail.
VoiceBase builds powerful APIs for speech analytics and predictive analytics, enabling the search and discovery of spoken information. To be the most accurate, fastest and lowest cost solution to do this on a massive scale – is what drives us all.