OrecX call recording and quality monitoring software offers enterprises a full suite of capabilities comparable to what more expensive software provides, but at a fraction of the price.
Our software scales to thousands of users and is compatible with virtually every PBX via our open API.
Enterprises across the globe use OrecX today across their organizations as well as is select groups/divisions to improve customer service, enhance their compliance capabilities (i.e. PCI-DSS, HIPAA), resolve disputes and increase sales.
Based on an open source architecture, OrecX software interoperates easily and very successfully with almost any existing environment. Just download OrecX in under an hour and start recording calls. It is really that simple, yet robust and scalable enough to meet your growing enterprise needs.
To better understand all the ways in which enterprises could benefit from OrecX software, we asked 80+ professionals spanning over a dozen industries why they record customer calls. Here is what we learned.