Oreka SC (Screen Capture software)
“NEC UNIVERGE has a significant following in the contact center space,” said Steve Kaiser, CEO of OrecX. “Many of the companies coming to us for call recording have UNIVERGE in place. In order to support their needs, we sought to become fully compatible with this solution to enable easy and smooth integration and get our clients up and recording calls as quickly as possible.”
Oreka NEC Call Recording allows clients to search, find and categorize recordings based on time or date of call, incoming phone number, outgoing phone number or other customer requirements. Oreka runs on either Linux or Windows operating systems and integrates with any phone system.