Oreka TR SIPREC Recording

SIPREC is a SIP protocol for call recording, based on IETF standards, and it is used for establishing an active recording session and reporting the metadata of the session.

OrecX supports SIPREC for many telephony platforms:

• • Avaya
  • Cisco BIB
  • Broadsoft
  • Metaswitch
  • Ribbon/Genband
  • Oracle/Acme

Benefits to Customers of SIP Recording

• Highly efficient (configure only the traffic you need to record)
• Extremely scalable (thousands of concurrent calls)
• Auto-provisioning of users (much easier to administrate)
• Lower cost of ownership

Benefits to Service Providers of SIPREC

Offers business VoIP providers easier call recording system deployment, concurrent call capture, and auto-provisioning of customer interaction data. Customers require call recording for various needs, and service providers can generate a new revenue stream by offering it to them, quickly and affordably. Today, OrecX arms over 100 service providers with SIPREC Recording.

Additional OrecX advantages of SIP Recording

• Open database schema, open file formats & open API
• GUI customization and OEM tool kit
• Internationalization (I18N) resources
• Hardware, OS and Database agnostic

Key Terms

• SIPREC (aka SIP Recording) — Session Initiation Protocol Recording – a telecommunications protocol developed by the Internet Engineering Task force (IETF) and adopted by multiple vendors.
• SDP —   Session Description Protocol – The format used in SIPREC to initialize parameters in streaming media.
• SRC —  Session Recording Client. The audio source (typically a Session Border Controller, or SBC).
• SRS —   Session Recording Server (OrecX Server).

Article

The Growing Prominence of the SIP Recording Standard

SIP Recording Architecture Diagrams