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We were looking for a more powerful call recording application, with an extensive API to work with. OrecX brings more value to our solutions portfolio and enables us to offer a PCI compliant call recording application, with an open API, to better suit our customers’ needs.

James Passingham Founder and Technical Director, Foehn

We consider the OrecX software to be a critical component of our portfolio moving forward. It gives us a much more compelling and comprehensive solution to offer our clients. We feel confident that we now have the robust portfolio we need to further grow our client base significantly.

Mary Miller Director of Marketing, Nextiva

It was simple to download and implement Oreka TR’s call recording application. During the pilot, OrecX was responsive to our requests for enhanced functionality and were able to develop these features before the pilot was completed.

Eric Rempel Chief Information Officer, Transportation Solutions Group

The traditional recording systems we looked at were proprietary with limited integration flexibility. With Oreka TR, we implemented the whole stack without any proprietary part. We got support from OrecX and we also made a few in-house changes to the system that would not have been possible with a traditional solution.

Matt Roth Project Lead, Intermedi@ Marketing Solutions

OrecX’s decision to license its recording software under the GNU GPL is just what customers like InterMedi@ need. To succeed with demanding technologies such as VoIP, customers and vendors need the flexible cooperation terms that open source provides.

Don Marti Site Editor, LinuxWorld.com

The Oreka TR VoIP call recording application has enhanced our call center operation by giving us easy- to-use performance management tools that improve the customer/agent interaction and overall profitability of our operations.

Todd Berger VP Call Center, Transportation Solutions Group

The capabilities of the Oreka TR open source recording solution allowed us to take on work for which we would otherwise not been able. The enhanced monitoring features and the integration to our performance analytics tool increased our call quality and gave us additional capacity to pursue new clients.

Vance Dailey VP, Information Technology, Intermedi@ Marketing Solutions

OrecX, a great solution at a fair price. I like the search-ability of recorded calls. Does not require an appliance. Was able to use a basic PC to run the software. The solution was easy to set up and is very intuitive to use. Finding calls is simple. This is a feature that seems to be lacking in many competing products.

Bryan Bruder Advantage Voice & Data, LLC

We resell Oreka TR to many of our customers, including WOWOW Communications. These businesses really like the customization options, the simplicity of implementation and utilization, the open API, and of course the price. Oreka TR is one of our core solutions, and we plan to continue reselling the recording software for years to come!

Toshio Katagase OPTSP

OrecX’s Oreka is one of the best call recording solutions we’ve used. Recording quality has a huge impact on speech analytics and other post-processing features needed to get data out of your recordings, and using Oreka ensures you’ll get the results you need. We highly recommend Oreka to our customers, and the people are great to work with!

Emily Blazensky VoiceBase

Can’t image a better product or service exists. The apps are so easy to use, each had a step by step instruction for setup. If I had a question or wasn’t for sure if I was doing it correctly support was there to help through the process. This is extremely in depth and has a plethora of options, analysis, and tools at your disposal. Being not the most learned when it comes to cloud, their customer support helped me out greatly along the way. Besides, loading up all of my items, which Support helped with, everything else was cake.

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