Podcasts

Check out some of our new podcasts, which provide insight on call recording. These are not self-promotional, but rather quite informational.

Trends, Challenges and Opportunities for Enterprise Audio Capture

COVID’s Lasting Effects on Call Centers

Why Open Source Call Recording Solutions are King

High Fidelity Audio Capture, Stereo Recording and Partner Ecosystem

The Importance of Maintaining Control of Interaction Data

Up to 150 Trillion Pieces of Data Are Going Uncaptured Each Year with Steve Kaiser of OrecX

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Open Source Call Recording for a Comcast World with Tim Kunkel of OrecX

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Who Benefits from Call Recording Internally? with Kevin Levi of OrecX

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This Call May Be Recorded with Kevin Levi of OrecX

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The Open Source Revolution for Call Recording Technology with Steve Kaiser of OrecX

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Harnessing the Power of Customer Interactions with Kevin Levi of OrecX

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How Do You Make Sense of Call Recording Data? with Bruce Kaskey of OrecX

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Voice Data is Still a Business’ Greatest Tool

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Innovative Ways to Use Call Recordings for Marketing and More

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Tips for Ensuring Your Call Center Is Data Privacy Compliant