OCTOBER 18, 2021 | VIEW
CallMiner Acquires Audio Capture Provider OrecX
Acquisition expands CallMiner’s technology footprint, enhances its product portfolio, and enables audio and screen capture use cases beyond the contact center.
OCTOBER 20, 2020 | VIEW
OrecX Launches Enhanced UI to Improve Audio Capture Control, Reliability and Discovery
New OrkUI provides administrators with greater ease of use, control, reliability and speed while managers and supervisors will see added performance, discovery, versatility, visibility and portability capabilities.
OCTOBER 20, 2020 | VIEW
OrecX Announces Remote Agent Call Recording to Manage and Monitor At-Home Call Center Reps
New Oreka RA (Remote Agent) call recording software for at-home and remote-working agents.
OrekaAC augments existing legacy recording applications with real-time and/or post-call audio streaming for speech analytics.
MARCH 12, 2019 | VIEW
OrecX and Accent Announce Cloud Contact Center Partnership and First Customer
The companies announced a formal partnership to offer businesses and contact centers a comprehensive cloud contact center solution.
FEBRUARY 13, 2019 | VIEW
OrecX Wins 2018 TMC Cloud Computing Excellence Award
OrecX was recognized for bringing innovation and excellence to the market, while leveraging the latest technology trends.
AUGUST 6, 2018 | VIEW
OrecX Supports Avaya SIPREC
Call centers running Avaya Aura or Avaya IP Office can use Oreka SR (SIPREC Recording) to record from Avaya their SBCE.
APRIL 18, 2018 | VIEW
OrecX Gives Customers Full Recording App Control with Enhanced REST API
The new REST API gives customers full control over the Oreka TR call/screen recording product and simple, open integration with third party applications.
APRIL 10, 2018 | VIEW
OrecX Launches New User Interface for its Call Recorder
Updates to the Oreka user interface include Google Angular programming language framework, as well as capabilities to make the software more device agnostic, mobile friendly and more.
MARCH 27, 2018 | VIEW
Threads and OrecX Bring Phone Call Transcription to the Masses
OrecX and Threads (speech recognition) partner to offer flexible, low-cost phone transcription to customers.
MARCH 12, 2018 | VIEW
OrecX Announces Expanded Ecosystem for Third Party Analytics Solutions
OrecX announced an expanded ecosystem of analytics partners who leverage Oreka’s stereo recording, media manager, and REST API to power their premise and cloud-based solutions.
APRIL 10, 2017 | VIEW
OrecX Call Recording Integrates with VoiceBase Voice Analytics
Oreka TR integrates now with VoiceBase voice analytics. The integration enables any OrecX customer to turn on keyword/phrase spotting within a recorded interaction at the flip of a configuration switch.
MARCH 16, 2017 | VIEW
OrecX Wins TMC Labs Innovation Award 2016
Oreka CR (Cloud Recording) was recognized by Cloud Computing Magazine for its innovation in the area of cloud computing.
NOVEMBER 29, 2016 | VIEW
OrecX Wins TMC Labs Innovation Award 2016
“The Oreka TR (call recorder) allows every call that your staff makes or receives to be recorded and stored for later replay to help with settling disputes, or providing PCI or HIPAA compliance,”
NOVEMBER 15, 2016 | VIEW
OrecX Launches Beta Version of Oreka CR (Cloud Recording)
This OrecX-hosted web solution provides full-featured call recording in under 30 minutes with no on-premise hardware requirements. It is the only cloud call recording solution on the market offering OWASP Level 2 web application security.
AUGUST 14, 2016 | VIEW
OrecX Intros Linux High Availability Clustering
OrecX introduced high availability clustering for its call recording solutions using Linux High Availability/Distributed Replicated Block Device (DRBD)
JUNE 29, 2016 | VIEW
OrecX Introduced Support for Recording the NEC UNIVERGE Line of PBX Systems
Oreka TR is now interoperable with NEC UNIVERGE.
APRIL 7, 2016 | VIEW
OrecX is First OWASP Level 2 Security Compliant Call Recording Software
Oreka TR was independently penetration tested to ensure new OWASP Level 2 security compliance.
MARCH 31, 2016 | VIEW
Listening Methods to use OrecX Call Recording Engine to Offer Full Contact Center Analytics
Listening Methods is partnering with OrecX to offer its customers full contact center analytics solutions.
FEBRUARY 2, 2016 | VIEW
TopBox and OrecX Bring Customer Analytics to the Masses
TopBox will sell OrecX call recording software along with its own solutions to offer affordable, intuitive customer analytics.
DECEMBER 23, 2015 | VIEW
OrecX Wins Insights Success Top 50 Most Valuable Tech Company Award
This award recognizes technology companies who innovate in their field.
AUGUST 10, 2015 | VIEW
OrecX Wins TMC’s 2015 Contact Center Technology Award
OrecX announces new load balancing software for its flagship Oreka TR call recording product. This enhancement enables communication service providers (CSPs) to increase profit margins by boosting their call recording capacity (up to 1,600 concurrent calls) without adding new recording servers. Service providers can service more customers, more efficiently and more cost effectively.
GENBAND, a leading developer of real time communications software solutions, has deployed OrecX Open Source Recording in its Nuvia™ Cloud UC (http://www.nuviacloud.com/) service. By leveraging OrecX’s open APIs, GENBAND was able to rapidly extend its Nuvia call recording offering and meet aggressive time-to-market requirements as it expanded into new geographies. Today, Nuvia customers across the globe are using OrecX technology to record business interactions, improve customer service, simplify training and meet information retention requirements.
OrecX announces enhanced support for SIPREC Recording, based on the Internet Engineering Task Force’s (IETF) Internet draft of the standardized Session Recording Protocol. Working closely with Metaswitch Networks on the latest Release V9.0.10 of its VoIP platform, the two companies now enable CSPs to more easily deploy call recording, with fewer resources and less cost.
OrecX announces its 2014 technology and reseller Partners of the Year. Spanning four continents, these strategic partners (Optimum System Planning, EvolveIP, Foehn, SIPHON Networks and e-Contact) have helped OrecX expand its customer base, revenue, market presence and overall value proposition.
OrecX announces its software is now fully integrated into NODA Interaction Platform’s all-in-one IP contact center solution – which now includes Inbound ACD, Outbound, IVR, Quality management, Reporting, Agent Scripting, Call Recording, Soft Phone and Multi-channel capabilities.
OrecX announces a number of new call recording and quality monitoring product enhancement to its Oreka software, in direct response to customer requests. Updates include auto-provisioning, LDAP and HTML5 support, single-click emailing of files, customizable agent evaluation scorecards, a new media manager and more.
OrecX is now an Associate Member of The Rural Broadband Association (NTCA) and will leverage its membership to align itself with regional business VoIP providers seeking to increase ARPU and extend their solutions portfolio by reselling OrecX call recording and quality monitoring solutions.
OrecX will be demonstrating its game-changing call recording software for ITSPs at this year’s BroadSoft Connections 2013 users’ conference.
Inc. magazine today ranked OrecX No. 1396 on its seventh annual Inc. 500|5000, an exclusive ranking of the nation’s fastest-growing private companies. The list represents the most comprehensive look at the most important segment of the economy — America’s independent entrepreneurs.
OrecX has successfully compliance-tested its recording software with eZuce’s openUC commercial software. Working together, the two companies have also just completed their first joint implementation at a U.S. financial services company.
Oreka TR software has received a 2013 TMC Labs Innovation Award from INTERNET TELEPHONY magazine. Now in its fourteenth year, the TMC Labs Innovations Award honors products and services that display true innovation and have advanced the IP Communications industry.
OrecX introduces Oreka TR, a total recording solution for SugarCRM, at this year’s SugarCon conference in New York City. OrecX open source call recording software is compatible with all SugarCRM software versions and editions.
OrecX, a new SugarCRM Technology Partner, will showcase its product line at this year’s SugarCon conference on April 8-11 in New York City at booth #311.
OrecX will be showcasing its Oreka TR (total recording), Oreka SC (screen capture) and Oreka MR (mobile recording) software at Asterisk World. Visit us at booth #902.
OrecX has joined the SugarCRM partner program as a Technology Partner and is also now listed on the company’s SugarExchange portal.
OrecX Oreka MR mobile call recording software automatically captures inbound and outbound mobile calls for businesses in order to maintain compliance, and measure quality of service.
OrecX announces its open source call recording software OrecX GPL is now being used by companies of all sizes (over 110,000 downloads) in more than 160 countries
OrecX announces the availability of a new FreeSWITCH recording interface, which allows OrecX Oreka call recording users to record calls through a FreeSWITCH open-source server.
OrecX announces its Oreka TR call recording software now supports Metaswitch’s Lawful Intercept interface. Deployment architecture also includes packet Intercept and premise-based recording configurations.
OrecX will debut its new voice recording software for mobile phones at AstriCon 2012. The software will be priced about 50 percent less than competing offerings, it can be installed in under 30 minutes, and it will run on all major mobile platforms, including iPhone iOS, Android and BlackBerry.
Indosoft Inc., developers of Q-Suite, the leading contact center software suite for Asterisk, announces the availability of call recording functionality from Orecx within Q-Suite 5.7.
OrecX today announced enhanced support for SIPREC Recording, based on the Internet Engineering Task Force’s (IETF) Internet draft of the standardized Session Recording Protocol.
OrecX today announced that its Oreka TR (total recording software) is compliant with key IP-PBX telephony solutions from ShoreTel, the leading provider of brilliantly simple premise and cloud-based business phone system and communication solutions with fully integrated unified communications (UC).
OrecX announced today that TMC, a global, integrated media company, has named Oreka TR as a 2011 Cloud Computing Excellence Award winner.
Oreka GPL has been downloaded and used in over 145 countries, and Oreka TR provides support in Russian (Cyrillic), Croatian, English, French, Japanese, Korean, Portuguese (Brazilian), and Spanish languages.
The Cross Check Recording Appliance, leveraging the power of Oreka TR, gives the financial industry a smooth migration path for handling VoIP calls while providing total recording, live monitoring, rule-based selective and sampled recording, or record-on-demand options.
OrecX has now announced support for BroadSoft’s Broadworks Service platform, enabling BroadSoft users to deploy the OrecX open source recording applications.
Orecx is using the power of open source to develop a voice recording application that over 80,000 users have downloaded. In the words of their users Oreka is “easy to install, use, and maintain, but most importantly inexpensive”
OrecX announced today that Technology Marketing Corporation (TMC) has granted Oreka TR a Customer Interaction Solutions 2010 Speech Technology Excellence Award.
OrecX announced today that Technology Marketing Corporation (TMC), a global, integrated media company, has named Oreka TR as a 2010 TMC Labs Innovation Award winner presented by Customer Interaction Solutions magazine.
OrecX announced today that its Oreka TR is compliant with key Internet protocol (IP) telephony and contact center solutions from Avaya, a leading global provider of business communications applications, systems and services.
I6NET, a company specializing in sophisticated VoiceXML browsers for speech applications, and OrecX announced a partnership today for integration of their products for the Asterisk telephony platform.
Avaya Inc. presented OrecX with the Avaya DevConnect Compliant Award for successful compliance testing with Avaya Aura™ Communication Manager 5.2.1 with Avaya Aura™ AES 5.2. using TSAPI/JTAPI.
Oreka TR has been compliance tested by Avaya’s DevConnect Technical Team and has been officially accepted as compliant on 5/3/2010. The Avaya DevConnect Compliant Award is now valid, based on the stated version of each party’s solution.
OrecX announced today that Oreka TR has received a 2009 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982.
In a landmark move, Microsoft Gold Certified managed services partner Data Balance has partnered with OrecX to test and verify call recording and live monitoring solutions through the use of Microsoft Office Communications Server 2007 (OCS 2007).
Joint solution significantly increases recording capacity and allows both PSTN and IP calls to be recorded and stored with identifying information for cataloging and later retrieval, without taxing PBX resources.
The latest version of leading call center monitoring application for Asterisk PBX is now able to factor out calls using OrecX’s Open Source VoIP Call Recording Software.
OrecX today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program, which promotes the development, compliance-testing and co- marketing of innovative third-party products that are compatible with standards-based Avaya solutions.
Dr. Dobb’s talks with Bruce Kaskey, cofounder of OrecX, about the Oreka open source project and why it’s an important contribution to the open source community.
Bruno Haas, CTO and Co-Founder of OrecX was selected to speak at the conference, and will discuss how voice recording can easily be integrated into an enterprise environment.
OrecX, a leading provider of VoIP recording software, has named Open3s s.l. its distributor in Spain and Andorra.
V. Office Networks of Brazil, a leader in IP telephony solutions using open source software, and Chicago-based OrecX, a leading provider of VoIP call recording, have entered a strategic partnership to distribute voice over IP recording solutions in Brazil.
Oreka TR, OrecX LLC’s open source VoIP voice recording solution, has been named a 2007 Product of the Year by Unified Communications magazine.
OrecX, which provides voice recording applications to more than 80 companies globally, is a recipient of VON Magazine’s Innovator award for excellence in bringing new IP communications products and services to market.
OrecX, a leading provider of VoIP call recording, and Digium®, the Asterisk® Company, today announced OrecX’s support for Asterisk Business Edition™, the professional version of Digium, Inc.’s open source telephony engine.
OrecX, a leading provider of VoIP voice recording, has announced support for BroadSoft Inc.’s
Broadworks Service platform.
InterMedi@ Marketing Solutions (InterMedi@) a leading direct marketer and information technology resource company was awarded the prestigious Open Source Challenge Award last night at Linux World for its use of the open source recording application, Oreka TR from OrecX, as the core application to build a voice recording platform for its operations.
Sangoma Technologies Corporation (TSXV: STC), the premium provider of PC-based telephony hardware and software products for proprietary and open source based networking and telephony solutions, and OrecX, a leading provider of VoIP call recording, today announced that OrecX has become a Sangoma Solutions Partner.
OrecX, a leading provider of VoIP voice recording announced today that their Oreka TR solution for voice recording supports the new Cisco CallManager 5 and is in production at Telesphere Networks.