Press Releases
Press Releases
2021
OCTOBER 18, 2021 | VIEW
CallMiner Acquires Audio Capture Provider OrecX
Acquisition expands CallMiner’s technology footprint, enhances its product portfolio, and enables audio and screen capture use cases beyond the contact center.
2020
OCTOBER 20, 2020 | VIEW
OrecX Launches Enhanced UI to Improve Audio Capture Control, Reliability and Discovery
New OrkUI provides administrators with greater ease of use, control, reliability and speed while managers and supervisors will see added performance, discovery, versatility, visibility and portability capabilities.
OCTOBER 20, 2020 | VIEW
OrecX Announces Remote Agent Call Recording to Manage and Monitor At-Home Call Center Reps
New Oreka RA (Remote Agent) call recording software for at-home and remote-working agents.
2019
SEPTEMBER 12, 2019 | VIEW
OrecX Wins 2019 CUSTOMER Magazine Award for its New Audio Capture Service
OrekaAC augments existing legacy recording applications with real-time and/or post-call audio streaming for speech analytics.
MARCH 12, 2019 | VIEW
OrecX and Accent Announce Cloud Contact Center Partnership and First Customer
The companies announced a formal partnership to offer businesses and contact centers a comprehensive cloud contact center solution.
FEBRUARY 13, 2019 | VIEW
OrecX Wins 2018 TMC Cloud Computing Excellence Award
OrecX was recognized for bringing innovation and excellence to the market, while leveraging the latest technology trends.
2018
AUGUST 6, 2018 | VIEW
OrecX Supports Avaya SIPREC
Call centers running Avaya Aura or Avaya IP Office can use Oreka SR (SIPREC Recording) to record from Avaya their SBCE.
APRIL 18, 2018 | VIEW
OrecX Gives Customers Full Recording App Control with Enhanced REST API
The new REST API gives customers full control over the Oreka TR call/screen recording product and simple, open integration with third party applications.
APRIL 10, 2018 | VIEW
OrecX Launches New User Interface for its Call Recorder
Updates to the Oreka user interface include Google Angular programming language framework, as well as capabilities to make the software more device agnostic, mobile friendly and more.
MARCH 27, 2018 | VIEW
Threads and OrecX Bring Phone Call Transcription to the Masses
OrecX and Threads (speech recognition) partner to offer flexible, low-cost phone transcription to customers.
MARCH 12, 2018 | VIEW
OrecX Announces Expanded Ecosystem for Third Party Analytics Solutions
OrecX announced an expanded ecosystem of analytics partners who leverage Oreka’s stereo recording, media manager, and REST API to power their premise and cloud-based solutions.
2017
APRIL 10, 2017 | VIEW
OrecX Call Recording Integrates with VoiceBase Voice Analytics
Oreka TR integrates now with VoiceBase voice analytics. The integration enables any OrecX customer to turn on keyword/phrase spotting within a recorded interaction at the flip of a configuration switch.
MARCH 16, 2017 | VIEW
OrecX Wins TMC Labs Innovation Award 2016
Oreka CR (Cloud Recording) was recognized by Cloud Computing Magazine for its innovation in the area of cloud computing.
2016
NOVEMBER 29, 2016 | VIEW
OrecX Wins TMC Labs Innovation Award 2016
“The Oreka TR (call recorder) allows every call that your staff makes or receives to be recorded and stored for later replay to help with settling disputes, or providing PCI or HIPAA compliance,”
NOVEMBER 15, 2016 | VIEW
OrecX Launches Beta Version of Oreka CR (Cloud Recording)
This OrecX-hosted web solution provides full-featured call recording in under 30 minutes with no on-premise hardware requirements. It is the only cloud call recording solution on the market offering OWASP Level 2 web application security.
AUGUST 14, 2016 | VIEW
OrecX Intros Linux High Availability Clustering
OrecX introduced high availability clustering for its call recording solutions using Linux High Availability/Distributed Replicated Block Device (DRBD)
JUNE 29, 2016 | VIEW
OrecX Introduced Support for Recording the NEC UNIVERGE Line of PBX Systems
Oreka TR is now interoperable with NEC UNIVERGE.
APRIL 7, 2016 | VIEW
OrecX is First OWASP Level 2 Security Compliant Call Recording Software
Oreka TR was independently penetration tested to ensure new OWASP Level 2 security compliance.
MARCH 31, 2016 | VIEW
Listening Methods to use OrecX Call Recording Engine to Offer Full Contact Center Analytics
Listening Methods is partnering with OrecX to offer its customers full contact center analytics solutions.
FEBRUARY 2, 2016 | VIEW
TopBox and OrecX Bring Customer Analytics to the Masses
TopBox will sell OrecX call recording software along with its own solutions to offer affordable, intuitive customer analytics.
2015
DECEMBER 23, 2015 | VIEW
OrecX Wins Insights Success Top 50 Most Valuable Tech Company Award
This award recognizes technology companies who innovate in their field.
AUGUST 10, 2015 | VIEW
OrecX Wins TMC’s 2015 Contact Center Technology Award
JULY 13, 2015 | VIEW
OrecX Named to Top 20 Most Promising Unified Communications Providers by CIO Review Magazine
JULY 2, 2015 | VIEW
OrecX Load Balancer Helps Service Providers Increase Revenue
OrecX announces new load balancing software for its flagship Oreka TR call recording product. This enhancement enables communication service providers (CSPs) to increase profit margins by boosting their call recording capacity (up to 1,600 concurrent calls) without adding new recording servers. Service providers can service more customers, more efficiently and more cost effectively.
JUNE 3, 2015 | VIEW
OrecX Powers Embedded Call Recording Solution for GENBAND’S Nuvia Cloud UC
GENBAND, a leading developer of real time communications software solutions, has deployed OrecX Open Source Recording in its Nuvia™ Cloud UC (http://www.nuviacloud.com/) service. By leveraging OrecX’s open APIs, GENBAND was able to rapidly extend its Nuvia call recording offering and meet aggressive time-to-market requirements as it expanded into new geographies. Today, Nuvia customers across the globe are using OrecX technology to record business interactions, improve customer service, simplify training and meet information retention requirements.
MAY 4, 2015 | VIEW
OrecX Announces SIPREC Recording for CSPs and Compliance with Metaswitch Version V9.0.10
OrecX announces enhanced support for SIPREC Recording, based on the Internet Engineering Task Force’s (IETF) Internet draft of the standardized Session Recording Protocol. Working closely with Metaswitch Networks on the latest Release V9.0.10 of its VoIP platform, the two companies now enable CSPs to more easily deploy call recording, with fewer resources and less cost.
2014
SEPTEMBER 8, 2014 | VIEW
OrecX Announces its 2014 Global Partners of the Year
OrecX announces its 2014 technology and reseller Partners of the Year. Spanning four continents, these strategic partners (Optimum System Planning, EvolveIP, Foehn, SIPHON Networks and e-Contact) have helped OrecX expand its customer base, revenue, market presence and overall value proposition.
AUGUST 26, 2014 | VIEW
OrecX & NODA Interaction Platform Announce Integrated Solution
OrecX announces its software is now fully integrated into NODA Interaction Platform’s all-in-one IP contact center solution – which now includes Inbound ACD, Outbound, IVR, Quality management, Reporting, Agent Scripting, Call Recording, Soft Phone and Multi-channel capabilities.
JULY 10, 2014 | VIEW
OrecX Boosts Call Recording and Quality Monitoring Features to Meet Customer Demand
OrecX announces a number of new call recording and quality monitoring product enhancement to its Oreka software, in direct response to customer requests. Updates include auto-provisioning, LDAP and HTML5 support, single-click emailing of files, customizable agent evaluation scorecards, a new media manager and more.
2013
DECEMBER 10, 2013 | VIEW
OrecX is now a Member of The Rural Broadband Association (NTCA)
OrecX is now an Associate Member of The Rural Broadband Association (NTCA) and will leverage its membership to align itself with regional business VoIP providers seeking to increase ARPU and extend their solutions portfolio by reselling OrecX call recording and quality monitoring solutions.
OCTOBER 11, 2013 | VIEW
OrecX Demonstrates World’s Most Cost Effective Call Recording Software at BroadSoft Connections
OrecX will be demonstrating its game-changing call recording software for ITSPs at this year’s BroadSoft Connections 2013 users’ conference.
SEPTEMBER 4, 2013 | VIEW
OrecX is the #1 Call Recording Vendor on the 2013 Inc. 500|5000 with 3-Yr Sales Growth of 288%
Inc. magazine today ranked OrecX No. 1396 on its seventh annual Inc. 500|5000, an exclusive ranking of the nation’s fastest-growing private companies. The list represents the most comprehensive look at the most important segment of the economy — America’s independent entrepreneurs.
JUNE 19, 2013 | VIEW
OrecX Call Recording Software Now Compliant with eZuce’s Open Source Communications Platform
OrecX has successfully compliance-tested its recording software with eZuce’s openUC commercial software. Working together, the two companies have also just completed their first joint implementation at a U.S. financial services company.
JUNE 6, 2013 | VIEW
OrecX Awarded 2013 TMC Labs Innovation Award for Total Call Recording
Oreka TR software has received a 2013 TMC Labs Innovation Award from INTERNET TELEPHONY magazine. Now in its fourteenth year, the TMC Labs Innovations Award honors products and services that display true innovation and have advanced the IP Communications industry.
APRIL 8, 2013 | VIEW
OrecX announces Open Source Call Recording at SugarCon 2013
OrecX introduces Oreka TR, a total recording solution for SugarCRM, at this year’s SugarCon conference in New York City. OrecX open source call recording software is compatible with all SugarCRM software versions and editions.
MARCH 15, 2013 | VIEW
OrecX to Exhibit at SugarCon 2013
OrecX, a new SugarCRM Technology Partner, will showcase its product line at this year’s SugarCon conference on April 8-11 in New York City at booth #311.
JANUARY 15, 2013 | VIEW
OrecX to Exhibit at Asterisk World 2013
OrecX will be showcasing its Oreka TR (total recording), Oreka SC (screen capture) and Oreka MR (mobile recording) software at Asterisk World. Visit us at booth #902.
2012
DECEMBER 14, 2012 | VIEW
OrecX Joins SugarCRM Partner Program and is Now Listed on SugarExchange
OrecX has joined the SugarCRM partner program as a Technology Partner and is also now listed on the company’s SugarExchange portal.
NOVEMBER 8, 2012 | VIEW
OrecX Mobile Call Recording Software
OrecX Oreka MR mobile call recording software automatically captures inbound and outbound mobile calls for businesses in order to maintain compliance, and measure quality of service.
OCTOBER 8, 2012 | VIEW
OrecX Open Source Call Recording Software Now Used in 160 Countries
OrecX announces its open source call recording software OrecX GPL is now being used by companies of all sizes (over 110,000 downloads) in more than 160 countries
SEPTEMBER 25, 2012 | VIEW
OrecX, e-Contact and FreeSWITCH Announce New FreeSwitch Open-Source Recording Interface
OrecX announces the availability of a new FreeSWITCH recording interface, which allows OrecX Oreka call recording users to record calls through a FreeSWITCH open-source server.
SEPTEMBER 17, 2012 | VIEW
OrecX Announces Call Recording Support for Metaswitch Lawful Intercept (CALEA)
OrecX announces its Oreka TR call recording software now supports Metaswitch’s Lawful Intercept interface. Deployment architecture also includes packet Intercept and premise-based recording configurations.
SEPTEMBER 10, 2012 | VIEW
OrecX to Announce Highly Affordable, Platform-Independent Mobile Call Recording Software at AstriCon
OrecX will debut its new voice recording software for mobile phones at AstriCon 2012. The software will be priced about 50 percent less than competing offerings, it can be installed in under 30 minutes, and it will run on all major mobile platforms, including iPhone iOS, Android and BlackBerry.
JUNE 21, 2012 | VIEW
Indosoft Integrates Orecx into Q-Suite 5.7 to Offer Reliable Network Voice Recording Option for its Call Center Software
Indosoft Inc., developers of Q-Suite, the leading contact center software suite for Asterisk, announces the availability of call recording functionality from Orecx within Q-Suite 5.7.
MAY 24, 2012 | DOWNLOAD
OrecX Announces SIPREC Recording for ITSPs and Compliance with BroadSoft Release 17 VoIP Platform
OrecX today announced enhanced support for SIPREC Recording, based on the Internet Engineering Task Force’s (IETF) Internet draft of the standardized Session Recording Protocol.
MAY 10, 2012 | DOWNLOAD
OrecX Call Recording Offers Enhanced Support for ShoreTel
OrecX today announced that its Oreka TR (total recording software) is compliant with key IP-PBX telephony solutions from ShoreTel, the leading provider of brilliantly simple premise and cloud-based business phone system and communication solutions with fully integrated unified communications (UC).
FEBRUARY 1, 2012 | DOWNLOAD
OrecX receives 2011 Cloud Computing Excellence Award
OrecX announced today that TMC, a global, integrated media company, has named Oreka TR as a 2011 Cloud Computing Excellence Award winner.
2011
JUNE 7, 2011 | download
OrecX Milestones
Oreka GPL has been downloaded and used in over 145 countries, and Oreka TR provides support in Russian (Cyrillic), Croatian, English, French, Japanese, Korean, Portuguese (Brazilian), and Spanish languages.
MAY 16, 2011 | download
OrecX and Cross Check deliver voice recording for Financial Markets
The Cross Check Recording Appliance, leveraging the power of Oreka TR, gives the financial industry a smooth migration path for handling VoIP calls while providing total recording, live monitoring, rule-based selective and sampled recording, or record-on-demand options.
APRIL 11, 2011 | download
OrecX Supports BroadSoft Platform for VoIP Call Recording
OrecX has now announced support for BroadSoft’s Broadworks Service platform, enabling BroadSoft users to deploy the OrecX open source recording applications.
APRIL 4, 2011 | download
Over 80,000 users have downloaded Oreka GPL
Orecx is using the power of open source to develop a voice recording application that over 80,000 users have downloaded. In the words of their users Oreka is “easy to install, use, and maintain, but most importantly inexpensive”
2010
SEPTEMBER 7, 2010 | download
OrecX Receives 2010 TMC Labs Innovation Award
OrecX announced today that Technology Marketing Corporation (TMC) has granted Oreka TR a Customer Interaction Solutions 2010 Speech Technology Excellence Award.
AUGUST 31, 2010 | download
OrecX Receives 2010 TMC Labs Innovation Award
OrecX announced today that Technology Marketing Corporation (TMC), a global, integrated media company, has named Oreka TR as a 2010 TMC Labs Innovation Award winner presented by Customer Interaction Solutions magazine.
JUNE 18, 2010 | download
OrecX Solution Now Rated “Avaya Compliant”
OrecX announced today that its Oreka TR is compliant with key Internet protocol (IP) telephony and contact center solutions from Avaya, a leading global provider of business communications applications, systems and services.
MAY 10, 2010 | view
I6NET and OrecX partner to offer IVR over Voice Recording solutions to Asterisk platform
I6NET, a company specializing in sophisticated VoiceXML browsers for speech applications, and OrecX announced a partnership today for integration of their products for the Asterisk telephony platform.
MAY 10, 2010
OrecX Successfully Completes Compliance Testing with Avaya
Avaya Inc. presented OrecX with the Avaya DevConnect Compliant Award for successful compliance testing with Avaya Aura™ Communication Manager 5.2.1 with Avaya Aura™ AES 5.2. using TSAPI/JTAPI.
Oreka TR has been compliance tested by Avaya’s DevConnect Technical Team and has been officially accepted as compliant on 5/3/2010. The Avaya DevConnect Compliant Award is now valid, based on the stated version of each party’s solution.
JANAUARY 25, 2010 | download
OrecX Receives 2009 Product of the Year Award Presented by Customer Interaction Solutions® Magazine
OrecX announced today that Oreka TR has received a 2009 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982.
2009
DECEMBER 15, 2009 | view
Data Balance Extends Microsoft Office Communications Server in Partnership with OrecX
In a landmark move, Microsoft Gold Certified managed services partner Data Balance has partnered with OrecX to test and verify call recording and live monitoring solutions through the use of Microsoft Office Communications Server 2007 (OCS 2007).
SEPTEMBER 1, 2009 | download
Asterisk®-based Agnostic GPL Call Recording Solution Developed Jointly by OrecX and Xorcom
Joint solution significantly increases recording capacity and allows both PSTN and IP calls to be recorded and stored with identifying information for cataloging and later retrieval, without taxing PBX resources.
MARCH 10, 2009 | download
Loway Adds Support For OrecX TR Open Source Recorder In New QueueMetrics® Call Center Monitor 1.5.1
The latest version of leading call center monitoring application for Asterisk PBX is now able to factor out calls using OrecX’s Open Source VoIP Call Recording Software.
FEBRUARY 25, 2009 | download
OrecX Selected for Membership in Avaya DevConnect Program
OrecX today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program, which promotes the development, compliance-testing and co- marketing of innovative third-party products that are compatible with standards-based Avaya solutions.
FEBRUARY 2, 2009 | download
OrecX Debuts Low Cost, Plug-n-Play VoIP Recording Appliance
2008
NOVEMBER 17, 2008 | download
Sam Dean from OStatic talks about OrecX
NOVEMBER 11, 2008 | download
CIO Today mentions OrecX as a viable call recording solution
OCTOBER 28, 2008 | download
OrecX and NICS form Partnership with innovative way to record TDM, Wireless and VoIP signals
JULY 22, 2008 | listen
Voice Recording Meets Open Source
Dr. Dobb’s talks with Bruce Kaskey, cofounder of OrecX, about the Oreka open source project and why it’s an important contribution to the open source community.
JULY 1, 2008
OrecX will Exhibit at AstriCon 2008 in Phoenix
Bruno Haas, CTO and Co-Founder of OrecX was selected to speak at the conference, and will discuss how voice recording can easily be integrated into an enterprise environment.
MARCH 19, 2008 | download
OrecX Selects Open3s as its Distributor in Spain
OrecX, a leading provider of VoIP recording software, has named Open3s s.l. its distributor in Spain and Andorra.
MARCH 18, 2008 | download
OrecX Becomes V. Office Networks Partner
V. Office Networks of Brazil, a leader in IP telephony solutions using open source software, and Chicago-based OrecX, a leading provider of VoIP call recording, have entered a strategic partnership to distribute voice over IP recording solutions in Brazil.
MARCH 18, 2008 | download
Oreka TR Named 2007 Product of the Year
Oreka TR, OrecX LLC’s open source VoIP voice recording solution, has been named a 2007 Product of the Year by Unified Communications magazine.
MARCH 17, 2008 | download
OrecX Named Industry Innovator
OrecX, which provides voice recording applications to more than 80 companies globally, is a recipient of VON Magazine’s Innovator award for excellence in bringing new IP communications products and services to market.
2007
DECEMBER 4, 2007 | download
OrecX Becomes Digium|Asterisk Software Partner
OrecX, a leading provider of VoIP call recording, and Digium®, the Asterisk® Company, today announced OrecX’s support for Asterisk Business Edition™, the professional version of Digium, Inc.’s open source telephony engine.
OCTOBER 17, 2007 | download
OrecX Supports BroadSoft Platform for VoIP Call Recording
OrecX, a leading provider of VoIP voice recording, has announced support for BroadSoft Inc.’s
Broadworks Service platform.
FEBRUARY 16, 2007 | download
InterMedi@ Marketing Solutions wins inaugural Open Source Challenge with OrecX’s recording platform at Linux World
InterMedi@ Marketing Solutions (InterMedi@) a leading direct marketer and information technology resource company was awarded the prestigious Open Source Challenge Award last night at Linux World for its use of the open source recording application, Oreka TR from OrecX, as the core application to build a voice recording platform for its operations.
2006
DECEMBER 6, 2006 | download
OrecX Becomes Sangoma Solution Partner
Sangoma Technologies Corporation (TSXV: STC), the premium provider of PC-based telephony hardware and software products for proprietary and open source based networking and telephony solutions, and OrecX, a leading provider of VoIP call recording, today announced that OrecX has become a Sangoma Solutions Partner.
AUGUST 14, 2006 | download
Oreka TR supports Cisco CallManager 5
OrecX, a leading provider of VoIP voice recording announced today that their Oreka TR solution for voice recording supports the new Cisco CallManager 5 and is in production at Telesphere Networks.